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Internships Modules

Selected intern's day-to-day responsibilities include: 1. Support sales team in creating quotations, order entry and support general inquiry 2. Understand the basic customer service deliverables like service Level, ASA, AHT, schedule adherence 3. Understand appropriate situation handling of specialized customer needs based on geography & requirement 4. Responsible for sustaining and continuing knowledge of existing and new products and applications 5. Handle transactions involving customers terms and conditions in accordance with Hilti's legal guidelines and any applicable regulatory standards 6. Utilize situation selling skills to convert prospects into buying customers to support Hilti's growth strategy 7. Responsible for receiving and processing inbound calls, faxes, emails, chat function, repair and technical inquiries from both customers and field sales personnel 8. Provide quality service with 70-80 customer contacts/day

Hilti India is a marketing organization of the Hilti Group, a Swiss multinational that develops, manufactures, and markets products for the construction, building maintenance, and energy & industries, mainly to the professional end-user. It manufactures and markets an array of fastening & anchoring systems, power tools, and firestop installation systems. We have a proud heritage, built over 75 years, and a reputation for pioneering products and exceptional services.

We’ll give you everything you need to excel in your role, including ongoing training. In return for your exceptional performance and consistent results, you’ll receive one-to-one coaching, as well as exciting career development opportunities